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Workscripts: Perfect Phrases for High-Stakes Conversations - Paperback
$30.00
In stock
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by Stephen M. Pollan (Author), Mark Levine (Author)
What to say in today's toughest workplace situations
Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.
Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including:
- Negotiating severance
- Performance reviews
- Responding to a pay cut
- Asking for a raise or promotion
- Terminating a friend
- Job interviews
- Dealing with difficult bosses
- And many more
Author Biography
Stephen Pollan (New York, NY)?has written several bestsellers on meeting life's challenges, including "Die Broke," "Live Rich," "Second Acts", and "Lifescripts". Stephen appeared nationally as "The Answer Man" on CNBC for six years, responding to viewers' personal finance questions. He has been a frequent guest on the Today show, Good Morning America and other programs. Besides television, Stephen contributes regularly to national publications such as U.S. News & World Report, Worth, New York and he has an upcoming monthly column in Money titled "Finding the Right Words." He and his longtime collaborator, Mark Levine, have been nominated for three National Magazine Awards.
Mark Levine (Ithaca, NY)?has written and collaborated on more than thirty books, including the bestsellers You Can't Predict A Hero, Second Acts, and Die Broke. He lives in Ithaca, New York.
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Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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