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What If I Say the Wrong Thing?: 25 Habits for Culturally Effective People - Paperback
$14.95
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Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
by Vernā A. Myers (Author)
Develop the Habits of Culturally Effective People--One Practical Tip at a Time
This easy-to-use handbook is your go-to guide for navigating real-world diversity and inclusion challenges with confidence. Whether you're an individual seeking to grow your cultural competence or an organization aiming to foster inclusive habits across your team, this book delivers practical, actionable advice.
With quick tips, follow-up actions, and reflection prompts, you'll be better prepared for the unexpected moments that often arise in diverse workplaces and communities. Think of this book as your personal DEI manual--helping you practice now so you're ready when it counts.
This guide includes:
- Actionable habits for everyday inclusion. Learn how to respond thoughtfully and effectively to a variety of diversity-related situations.
- Quick reference format. Keep it in your bag or on your desk--perfect for on-the-spot guidance or group discussions.
- Real-world relevance. Addresses situations you're likely to encounter in professional and social environments.
- Ideal for individuals and teams. Great for staff training, onboarding, or company-wide diversity initiatives.
- Follow-up prompts included. Encourage reflection and next steps to build lasting, inclusive habits.
- Great for gifting. A valuable resource for HR teams, educators, managers, and anyone committed to cultural competence.
Equip yourself--and your organization--with the tools to move diversity forward through preparation, practice, and purpose.
Author Biography
Vernā Myers, Esq., principal of Vernā Myers Consulting Group, LLC (VMCG), is an internationally recognized expert on diversity and inclusion within law firms, law departments and law schools. Verna is a dynamic speaker and creative advisor in support of creating inclusive environments and improving the recruitment, retention of underrepresented groups. Ms. Myers is well known for her expansive approach to diversity and her belief that inclusion is necessary for people from different cultures, ethnicities, genders, generations, physical abilities, races, sexual orientations, experiences and backgrounds to thrive in their organizations.
VMCG has collaborated with over 100 legal clients to effect sustainable organizational change by conducting cultural assessments, developing comprehensive strategic diversity action plans informed by her knowledge of cross-cultural competencies, and facilitating compelling and interactive workshops in the U.S. and around the globe. A highly sought after speaker at numerous conferences worldwide, Vernā sponsors the highly successful annual Opus Conference on Race and Ethnicity in Large Law Firms, and frequently is the keynote speaker at bar and legal association meetings, law firm partner and leadership retreats, women's conferences, and affinity group forums.
Vernā is the author of Moving Diversity Forward: How To Go From Well-Meaning To Well-Doing published by the American Bar Association in 2011. Her second book, What If I Say the Wrong Thing?: Learning the Language of Inclusion was published in 2014.
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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