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Voice Content and Usability - Paperback
$48.96
In stock
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by Preston So (Author)
Interfaces have long been visual affairs, with content confined to the text and images behind our screens. But that's changing. Humans have started talking to interfaces-and interfaces are talking back.
Now we need to ensure those interfaces can converse effectively, thoughtfully, and naturally. Preston So introduces us to the exciting new frontier of voice content design, and the questions that designers, content strategists, and engineers need to answer in order to build richly structured, inclusive communication with the powerful medium of voice.
THIS BOOK EXPLORES:
- Steps for preparing your existing content for voice interfaces
- Frameworks for crafting effective dialogues
- Effectively diagramming communication flows
- How to consider accessibility, inclusivity, and editorial integrity in voice content design
- Techniques for quality testing voice content
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Cindi Book is the trade name of Cindi Book LLC, a Texas-registered online-only retailer. We provide clear contact, shipping, return, and checkout information so customers can make informed purchasing decisions.
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Cindi Book LLC
2124 Cactus Ct, Keller, TX 76248
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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