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Telltale Hearts: A Public Health Doctor, His Patients, and the Power of Story - Hardcover
$32.00
In stock
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by Dean-David Schillinger (Author)
A doctor's powerful meditation on what his patients taught him, and what they can teach us about listening, healing, and public health.
For over three decades, Dr. Dean-David Schillinger has served in one of the country's busiest and most important public hospitals. A public health leader and primary care physician for underserved patients, Schillinger learned that high-tech tests and novel medications are often not enough to save lives. Rather, accurate diagnosis, treatment and true healing come from listening deeply to patients and their stories.
In Telltale Hearts, Schillinger reveals what is lost when patients' stories are ignored or overlooked, and how much is gained when these stories are actively elicited. The stories themselves, at times shocking and always revelatory, disclose secrets, prompt awe, forge unexpected connections, and even catalyze public health action. Telltale Hearts serves as a call to action, urging us to reshape public policy to improve the nation's health.Author Biography
Dean-David Schillinger MD is a primary care physician, scientist, author, and public health advocate. He is an internationally recognized expert in health communication and has been widely recognized for his work related to improving the health of marginalized populations. He is credited with a number of discoveries in primary care and health communication and is considered a pioneer of the field of health literacy. He is the inaugural recipient of the Andrew B. Bindman Professorship in Primary Care and Health Policy at the University of California San Francisco (UCSF). Dr. Schillinger has served as chief of the UCSF Division of General Internal Medicine at San Francisco General Hospital, and chief of the Diabetes Prevention and Control Program for the California Department of Public Health. In 2006, he co-founded the UCSF Center for Vulnerable Populations, a leading research center committed to addressing the social, environmental and commercial determinants of health through research, education, policy, and practice. He currently directs the UCSF Health Communications Research Program.
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Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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