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Stepping Up, Participant Workbook: A Road Map for New Supervisors - Paperback
$72.00
In stock
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Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
by Miki Lane (Author), Marilynne Malkin (Author), Wendy Shanken (Author)
If you are a first-time or an aspiring supervisor, the Stepping Up Participant Workbook will give you an accurate, real-life picture of what it means to be a supervisor. Stepping Up clearly explains the expectations for the position, the skills and knowledge you will need to be an effective supervisor, and offers a path to follow in order to successfully supervise others.
The Stepping Up Participant Workbook is a dynamic step-by-step series of learning strategies. Once you complete the Stepping Up workshop, you will be able to:
- Understand the role of supervisor.
- Effectively deal with the challenges that new supervisors face.
- Implement the steps needed to get started as a new supervisor.
- Apply the principles to build credibility as a supervisor.
- Employ performance components when supervising.
- Prepare a personalized road map to develop your supervisory knowledge and skills.
The Stepping Up Participant Workbook is your key to realizing your full potential.
Back Jacket
Stepping Up PARTICIPANT workbook
If you are a first-time or an aspiring supervisor, the Stepping Up Participant's Workbook will give you an accurate, real-life picture of what it means to be a supervisor. Stepping Up clearly explains the expectations for the position, the skills and knowledge you will need to be an effective supervisor, and offers a path to follow in order to successfully supervise others.
The Stepping Up Participant Workbook is a dynamic step-by-step series of learning strategies. Once you complete the Stepping Up workshop, you will be able to:
- Understand the role of supervisor
- Effectively deal with the challenges that new supervisors face
- Implement the steps needed to get started as a new supervisor
- Apply the principles to build credibility as a supervisor
- Employ performance components when supervising
- Prepare a personalized road map to develop your supervisory knowledge and skills
The Stepping Up Participant Workbook is your key to realizing your full potential.
Praise for Stepping Up
"Stepping Up thoroughly addresses the core competencies of front-line supervisors who make the greatest impact on employee effectiveness. This kind of training is a 'must have' for any organization's survival kit."
--Roger A. Korman, Ph.D., chairman & CEO, Aptilon.
"This is a great piece of work. I like the way the authors wove 'research' with practical applications and case studies. Stepping Up will be a reference I'll want to get for my new supervisors."
--Dr. Clare Elizabeth Carey, CPT, president, ISPI 2006-07
"What matters most to a new supervisor? In my view, having the 'know how' to accurately self assess and be able to draw upon a variety of resources to quickly become effective in the new role. Stepping Up is a resource I can turn to for sound advice and practical tools for building and sustaining a supervisor's performance."
--Christine Westover, director, Learning and Development, Canada Post Corporation
Author Biography
Miki Lane is the founder of MVM Communications and a specialist in human performance improvement and instructional technology.
Wendy Shanken is a senior management consultant and trainer in multicultural communications and supervision.
Marilynne Malkin is a senior performance consultant for MVM Communications with years of experience managing and designing training projects.
Dennis Cavendish is a contractual writer who draws on his experience both as professional editor and writer in the area of business management.
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Cindi Book is the trade name of Cindi Book LLC, a Texas-registered online-only retailer. We provide clear contact, shipping, return, and checkout information so customers can make informed purchasing decisions.
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Cindi Book LLC
Administrative office only; no storefront or local pickup.
214-308-1733 · info@cindibook.com
Monday–Friday, 8:00 AM–5:00 PM CT
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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Some items may ship from Cindi Book or U.S.-based publishing, manufacturing, or distribution suppliers that fulfill orders for Cindi Book. Cindi Book LLC remains the customer-service contact for order questions, delivery support, returns, and refunds.
