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Peace Skills: Manual for Community Mediators - Paperback
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by Ronald S. Kraybill (Author)
Part of the Peace Skills Set, this Manual is designed as atake-home resource to support workshop participants as they returnto their communities and both apply their mediation skills andshare their insights with others. It covers conflict analysis, therole of mediation, the stages of mediation, communication skills, and working with group conflicts and in cross cultural settings.
Front Jacket
The Peace Skills: Manual for Community Mediators is a hands-on resource for leaders who seek to be agents of reconciliation by responding proactively to painful differences within their communities. The Peace Skills Set (which includes the Leaders' Guide and Manual for Community Mediators) describes skills and strategies to help individuals, organizations, and communities in conflict talk things through and become stronger in the process. Based on successful conflict transformation workshops conducted in countries around the world, the Manual for Community Mediators offers guidance and tools for
- Bringing conflicting parties into a four-stage mediation process
- Assisting parties to resolve their own issues
- Getting beyond the barriers of language and miscommunication
- Designing processes for responding to group conflicts
Back Jacket
The Peace Skills: Manual for Community Mediators is a hands-on resource for leaders who seek to be agents of reconciliation by responding proactively to painful differences within their communities. The Peace Skills Set (which includes the Leaders' Guide and Manual for Community Mediators) describes skills and strategies to help individuals, organizations, and communities in conflict talk things through and become stronger in the process.
Author Biography
RONALD S. KRAYBILL is associate professor in the Conflict Transformation Program at Eastern Mennonite University in Harrisonburg, Virginia. Kraybill was the former director of training at the Centre for Conflict Resolution at the University of Cape Town, South Africa, and founding director of the Mennonite Conciliation Service. ROBERT A. EVANS are international trainers and consultants in the field of conflict transformation. They are founding directors of Plowshares Institute and senior fellows at the Centre for Conflict Resolution, at the University of Cape Town, South Africa.
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Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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