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Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life - Hardcover
$29.99
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by Jennifer Goldman-Wetzler (Author)
An award-winning
conflict consultant offers a new path to take when agreement and collaboration
seem impossible, and teaches us that when conflict resolution fails, we can
achieve freedom instead--even without others' cooperation.
A founding CEO and his top salesperson are engaged in a
heated clash over her compensation package.
A mother and daughter are locked in a nasty cycle of blame
and attack.
A high-profile executive team is struggling with aggressive
political infighting.
In all these cases, every effort to talk it out has been
unsuccessful.
Where can you turn when your attempts to resolve conflict
fail? Most approaches emphasize collaboration. You are supposed to sit down,
calmly talk through your differences, and find a solution. But what if nothing
seems to work, no matter what you do?
When situations resist resolution,
the Optimal Outcomes Method teaches us conflict freedom.
This innovative method, based on Dr. Jennifer
Goldman-Wetzler's training at the Program on Negotiation at Harvard Law School,
two decades as a consultant to Fortune 500 and high-growth CEOs and senior
teams, grassroots work with Middle East leaders, US government-funded research
on terrorism, and her popular course at Columbia University, Optimal Outcomes reveals eight groundbreaking practices
proven to help people everywhere free themselves from conflict.
With inspiring
stories from clients, students, and Dr. Goldman-Wetzler's own life lighting the
way, you'll learn to observe complex situations with clarity, access your shadow values (things you really care
about but have been unwilling to admit), and take bold, simple, surprising
action.
Optimal Outcomes blends mindfulness, Jungian psychology, and practical,
step-by-step advice to free anyone from seemingly impossible conflict. Applying
the practices, you'll reach your Optimal Outcome--which may be vastly different
from what you originally imagined, but more satisfying than you ever dreamed
possible.
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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