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Mind Reading for Managers: 5 FOCUSed Conversations for Greater Employee Engagement and Productivity - Paperback
$21.56
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by Kim Seeling Smith (Author)
Have you ever wanted to peer into your employees' minds to find out what they are truly thinking? What drives or motivates them? What they want (and need) to become truly engaged, perform better, and become more productive?
The Gallup Organization estimates that lack of employee engagement costs the U.S. economy between $450 billion and $550 billion each year. Yet incredibly, most employee engagement issues can be solved quite simply with better communication between managers and staff.
Unfortunately, most managers don't talk to their staff enough, don't know what to talk about or don't know how to have the necessary conversations to motivate, drive performance and increase engagement. They lack tools to foster the kind of creativity, innovation and solutions-oriented work needed in today's Social Age.
Mind Reading for Managers takes you through a step-by-step process to plan, conduct and document regular, robust, FOCUSed conversations with your staff on the five topics that research shows will make the biggest difference in employee engagement: Feedback, Objectives, Career Development, Underlying Motivators, and Strengths.
Mind Reading for Managers will help you peer into employees' minds to discover what they need to create the kind of results that you and they can be proud of: a happier, more productive workplace and a more prosperous bottom line.
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Cindi Book is the trade name of Cindi Book LLC, a Texas-registered online-only retailer. We provide clear contact, shipping, return, and checkout information so customers can make informed purchasing decisions.
Business & Customer Care
Cindi Book LLC
2124 Cactus Ct, Keller, TX 76248
Administrative office only; no storefront or local pickup.
214-308-1733 · info@cindibook.com
Monday–Friday, 8:00 AM–5:00 PM CT
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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