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Make Waves: Be the One to Start Change at Work and in Life - Hardcover
$162.00
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by Patti B. Johnson (Author)
This new edition provides a more current and timely view of change with the expansion of the section on the mindset of a WaveMaker and more current examples throughout the post-Covid world.
Author Biography
Patti Johnson is an author, instructor, and the CEO of PeopleResults, a change and organizational development consultancy she founded in 2004. She consults, speaks, and writes about how individuals and organizations start and create the change needed to reach their goals.
Previously, Patti was a senior executive at Accenture, a global management consulting firm, where she played an essential role in creating new change service offerings, global talent programs, and providing expertise on complex changes with numerous clients over 17 years. After deciding to become an entrepreneur, she created PeopleResults and assembled a talented team of experts and trusted colleagues. PeopleResults has grown and now provides expertise to clients, such as PepsiCo, Frito-Lay, McKesson, 7-Eleven, Microsoft, and many others.
Patti enjoys being in the classroom and is an instructor on change for Southern Methodist University in Dallas and for the Bush Institute Women's Initiative. She is also a frequent contributor and writer on change, leadership, and talent issues for national media, including Entrepreneur, The New York Times, the Wall Street Journal, U.S. News & World Report, MONEY magazine, Fast Company, and SUCCESS magazine. After growing up in Ponca City, Oklahoma, Patti's home is in the Dallas area where she lives with her husband, Jim, and sons, Patrick and Will, when in town, and their two dogs, Lucy and Pawly.
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Cindi Book LLC
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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