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How Mediation Works: Theory, Research, and Practice - Paperback
$105.55
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by Stephen B. Goldberg (Author), Jeanne M. Brett (Author), Beatrice Blohorn-Brenneur (Author)
From the leading authors in mediation and dispute resolution comes this new psychology-based work on the nuts and bolts of mediation. Using the behavioral theories of interests, rights, and power, Goldberg, Brett, and Brenneur explain what mediators do, what makes for a successful mediator, and how best to structure a mediation-essentially the role of the mediator and the disputing parties at each step of the process. Also included is an essential chapter on the relationship between mediation and the law by Nancy Rogers, one of the foremost U.S. authorities on the topic.
Author Biography
Stephen B. Goldberg, Professor Emeritus, Pritzker School of Law, Northwestern University, USA, Jeanne M. Brett, DeWitt W. Buchanan, Jr. Distinguished Professor of Dispute, Resolution and Organizations, Kellogg School of Management, Northwestern University, USA Beatrice Blohorn-Brenneur, Mediator at the Council of Europe, Judge (Ret.), Paris, France Nancy H. Rogers, Professor Emeritus and Emeritus Moritz Chair in Alternative Dispute Resolution, Moritz College of Law, Ohio State University, USA
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Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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