Books by splitShops
Forward - Paperback
$19.95
In stock
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Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
by Elizabeth Moran (Author)
Every week thousands of leaders have to guide their teams through a change that they didn't initiate. They do what they can, but too often they feel unprepared and pressed for time. Needing to quickly get the word out, they announce the change through an email and hope for the best. If there's resistance, they increase the frequency and pressure in their messages. Not surprisingly, this rarely works. Dr. Elizabeth Moran is a self-described "change nerd" who guides some of the most successful companies in the world, and /Forward/ outlines her practical, communication-based approach, offering proven advice, actions, and tools to help team leaders navigate their own transformation challenges. Grounded in neuroscience and written with humor, this is the playbook leaders need, complete with beginning-to-end action steps, team and individual conversation guides, and a clear approach to measuring success. Specific chapters help readers tackle some of the toughest and yet most common transformation challenges happening today, like changes that involve job loss, and how to build long-term resilience.
Author Biography
Elizabeth Moran is passionate about helping leaders, teams, and organizations navigate and evolve through constant change. She is a consultant and executive coach, and holds masters and doctoral degrees in clinical psychology from the California Institute of Integral Studies. She lives in East Providence, Rhode Island.
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Cindi Book is the trade name of Cindi Book LLC, a Texas-registered online-only retailer. We provide clear contact, shipping, return, and checkout information so customers can make informed purchasing decisions.
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Cindi Book LLC
Administrative office only; no storefront or local pickup.
214-308-1733 · info@cindibook.com
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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Some items may ship from Cindi Book or U.S.-based publishing, manufacturing, or distribution suppliers that fulfill orders for Cindi Book. Cindi Book LLC remains the customer-service contact for order questions, delivery support, returns, and refunds.