Books by splitShops
Customer Obsession: The secret to creating loyal and brand-obsessed customers for your e-commerce business that shout your name from the rooftops and - Paperback
$15.99
In stock
Shipping charges, applicable taxes, the final order total, and available payment methods are shown during checkout before payment. Delivery timing varies by item and fulfillment origin. Standard U.S. returns are by mail for eligible new, unopened items within 30 days of carrier delivery. Customers pay standard return shipping; there is no restocking fee. Approved refunds are issued within 5 business days after the return is received and inspected. Standard exchanges are not offered.
Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
by Kerrie Fitzgerald (Author), Catherine Hildner (Cover Design by)
Customer Obsession: The Secret to Creating Loyal and Brand-Obsessed Customers for Your E-Commerce Business" is a game-changing roadmap that unravels the hidden strategies behind building an army of loyal customers who not only adore your brand but become its vocal advocates. With topics ranging from customer obsession to creating a cult-like brand, this book is your ultimate guide to revolutionizing your e-commerce business.
Discover the essence of customer obsession in the opening chapters as you gain a deep understanding of its transformative power. Learn why your first 100 customers hold the key to unlocking exponential growth and how you can leverage their influence to attract more customers.
In the quest to surpass even the mighty Amazon, explore the one key way you can outshine them through a superior customer experience. Uncover the secrets to creating unforgettable moments that leave an indelible mark on your customers, and master the art of exceptional customer service to keep them delighted and coming back for more.
Build a vibrant community that fosters customer engagement and brand loyalty, and unravel the secrets to customer retention. Finally, embrace the opportunity to create a cult-like brand that commands unparalleled devotion.
It's time to unlock the secret to customer obsession and witness your e-commerce business thrive as customers shout your name from the rooftops, ensuring repeat purchases and unparalleled success. Your journey to a brand-obsessed customer base starts today.
Pay with
Available payment methods and your final total are shown at checkout before payment.
Clear Information Before You Order
Cindi Book is the trade name of Cindi Book LLC, a Texas-registered online-only retailer. We provide clear contact, shipping, return, and checkout information so customers can make informed purchasing decisions.
Business & Customer Care
Cindi Book LLC
Administrative office only; no storefront or local pickup.
214-308-1733 · info@cindibook.com
Monday–Friday, 8:00 AM–5:00 PM CT
Shipping Transparency
Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
Payment & Checkout
Checkout is processed securely through Shopify. Shipping charges, applicable taxes, the final order total, and available payment methods are shown before you submit payment.
Order Responsibility
Some items may ship from Cindi Book or U.S.-based publishing, manufacturing, or distribution suppliers that fulfill orders for Cindi Book. Cindi Book LLC remains the customer-service contact for order questions, delivery support, returns, and refunds.