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Autism Friendly Business: Serving Neurodiverse Customers - Paperback
$85.84
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Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
by Jennifer Percival (Author)
This book will provide business owners, leaders, managers, team members, and associates the tools to integrate strategies and techniques that will enhance neurodiversity and inclusion.
Author Biography
Jennifer Percival, Ph.D., CRC
Dr. Jennifer Percival is the Assistant Director of Florida Atlantic University's Center for Autism and Related Disabilities. She holds a Doctorate from FAU in Educational Leadership and Research Methodology with a research area of Disability Studies. She is a Nationally Certified Rehabilitation Counselor, published author, expert on inclusion, disability employment strategies, and the transition experience. Jennifer is a sought-after speaker and presenter, and a consultant on program development.
Jennifer created the FAU CARD Autism Friendly Business and Cities program and the Developmental Disability Small Business Network. She is the founder and coordinator of the world's only Autism Friendly Cities Institute. She serves on the Royal Caribbean International Autism Advisory Board, the South Florida Business Leadership Network Board, the CareerSource Palm Beach County Youth Employment Board, the City of Boynton Beach ADA and Inclusion Board, Palm Beach County's Special Needs Advisory Council, the Palm Beach Council for In Transition Youth, and the Treasure Coast Transition Council. Jennifer was the 2019 Florida Graduate Research Symposium second place state-wide winner for disability-specific dissertation research. She was the state of Florida's Workforce System's Barbara Griffin Workforce Excellence Award winner in 2017, FAU's Lifelong Learning Society Lunafest Scholarship recipient in 2017, and FAU's College of Education North Campus Student of the Year in 2016.
Prior to working at FAU, Jennifer divided her career between the Florida Department of Education's Division of Vocational Rehabilitation and the Florida Department of Children and Families. Jennifer is a community leader who develops infrastructure through her work with collaborations and regional planning, while assisting professionals and individuals with program improvement, planning, and strategic implementation.
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Cindi Book is the trade name of Cindi Book LLC, a Texas-registered online-only retailer. We provide clear contact, shipping, return, and checkout information so customers can make informed purchasing decisions.
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Cindi Book LLC
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214-308-1733 · info@cindibook.com
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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Some items may ship from Cindi Book or U.S.-based publishing, manufacturing, or distribution suppliers that fulfill orders for Cindi Book. Cindi Book LLC remains the customer-service contact for order questions, delivery support, returns, and refunds.