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5 Steps to Assertiveness: How to Communicate with Confidence and Get What You Want - Paperback
$14.99
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Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
by S. Renee Smith (Author)
5 Steps to Assertiveness is the modern how-to guide to communicate with assertiveness and build stronger relationships in today's world.
Assertiveness goes beyond standing up for yourself. Assertiveness is saying what you want in a way that makes others want to listen. This philosophy is at the heart of the self-development method created by nationally recognized self-esteem and communication expert S. Renee Smith.
In 5 Steps to Assertiveness, the nationally recognized self-esteem and communication expert distills what she's learned and taught about assertiveness over the past 20 years into 5 easy-to-follow steps. Built on her successful engagement with hundreds of organizations and individual clients, S. Renee has curated this actionable 5-step how-to guide that will help you see the value of what you have to say-- and gain the confidence to say it.
5 Steps to Assertiveness is the most current guide to persuasive communication, and includes:
- A 5-step assertiveness action plan to help you understand your communication style and identify changes you can make that will lead to greater assertiveness
- An overview of the 4 different communication styles and the benefits and challenges of changing yours
- Practical exercises and examples that lead to real-world assertiveness in personal and professional situations
When you communicate with assertiveness, you control where you go, how far you go, and the shape you're in when you get there. With 5 Steps to Assertiveness, the power is in your hands.
Author Biography
S. Renee Smith is a renowned self-esteem and branding expert, life and business coach, and resource to the media. She has worked with over 100 clients in nine different industries and is sought after for her ability to shatter old beliefs and mental constructs--closing the gaps in the minds of audiences regarding how they see themselves, their careers, and their abilities to achieve success.
With more than 20 years of experience in communications, she has served as a television talk show host, producer, and spokesperson (United Paramount Network-Philadelphia), director of public relations at an academic institution, a corporate marketing representative, and a manager. Her insights have been featured in Entrepreneur, Shape, Marketing Daily, Workwise, and other magazines, and she has made countless radio and television appearances.S. Renee is the author of three popular books: There Is More Inside, The Bridge to Your Brand: Likability, Marketability, Credibility, and Our Hearts Wonder: Prayers to Heal Your Heart and Calm Your Soul. She is also the co-author of Self-Esteem for Dummies, which was written for the world's bestselling reference brand series, For Dummies.
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Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
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