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Clear Information Before You Order
Cindi Book is the trade name of Cindi Book LLC, a Texas-registered online-only retailer. We provide clear contact, shipping, return, and checkout information so customers can make informed purchasing decisions.
Business & Customer Care
Cindi Book LLC
2124 Cactus Ct, Keller, TX 76248
Administrative office only; no storefront or local pickup.
214-308-1733 · info@cindibook.com
Monday–Friday, 8:00 AM–5:00 PM CT
Shipping Transparency
Orders ship within the United States. Cindi Book branded titles typically arrive in 5–9 business days, including 0–2 business days of handling and 5–7 business days in transit. Supplier-fulfilled items typically arrive in 8–11 business days, including 1–3 business days of handling and 7–8 business days in transit. Business days are Monday–Friday, excluding U.S. federal holidays. Delivery estimates are not guarantees. Cindi Book items have a flat $9.99 shipping charge. Shopify Collective items use shipping rates set by the supplier. Orders containing items from different fulfillment sources may include more than one shipping charge. Your full shipping total is shown at checkout before payment.
Returns & Refunds
Standard U.S. returns are accepted for eligible new, unopened items within 30 days of carrier delivery. Returns are by mail. Customers are responsible for standard return shipping, there is no restocking fee, and standard exchanges are not offered. Once an approved return is received and inspected, the refund is issued to the original payment method within 5 business days. Damaged, defective, or incorrect items are handled at no return-shipping cost to the customer.
Return eligibility is subject to the full policy. Opened, read, or unsealed books with broken seals or visible wear are final sale. Digital downloads, gift cards, and personalized products are non-refundable. Original shipping charges are not refunded for standard returns. Contact us within 7 days of delivery about damaged, defective, or incorrect items.
Payment & Checkout
Checkout is processed securely through Shopify. Shipping charges, applicable taxes, the final order total, and available payment methods are shown before you submit payment.
Order Responsibility
Some items may ship from Cindi Book or U.S.-based publishing, manufacturing, or distribution suppliers that fulfill orders for Cindi Book. Cindi Book LLC remains the customer-service contact for order questions, delivery support, returns, and refunds.
Business Disclosure & Contact
Legal Business Name: Cindi Book LLC
Trade Name: Cindi Book
Texas Registration Number: 805273940
Administrative Address: 2124 Cactus Ct, Keller, TX 76248
Customer Care: (214) 308-1733
Email: info@cindibook.com
Hours: Monday–Friday, 8:00 AM–5:00 PM CT
Cindi Book is an online-only retailer. The administrative address is not a storefront and does not provide in-person service or local pickup.
Legal Business Name: Cindi Book LLC
Trade Name: Cindi Book
Texas Registration Number: 805273940
Administrative Address: 2124 Cactus Ct, Keller, TX 76248
Customer Care: (214) 308-1733
Email: info@cindibook.com
Hours: Monday–Friday, 8:00 AM–5:00 PM CT
Cindi Book is an online-only retailer. The administrative address is not a storefront and does not provide in-person service or local pickup.